Welcome to Team Deer

Welcome to Deer Insurance Agency, LLC!

From the bottom of my heart, THANK YOU! I am looking forward to working with you to help our clients receive the best insurance services for their needs. Is important that you first understand who we are, and what we were built for.

Who we are: Deer Insurance Agency is an independent insurance agency located in Jacksonville, FL. I’m originally from San Juan, Puerto Rico and I had my first independent insurance agency there for 16 years. It was called Ariel Rivera & Asociados, Inc., and we served over 5,000 people a year. In 2019, as I was looking for newer opportunities, more quality of life, and more health and time for me and my family, I decided to move to Saint Augustine, FL and establish Deer Insurance Agency. Understanding that Florida is probably the MOST complicated state for Home and Auto Insurance, I knew I had a difficult task in my hand. But with the right carriers, the right mindset, and hard work, I was convinced that Deer Insurance Agency will push through and start growing right away. And here we are. Even though we are still a scratch agency that actually began full force in February 2020, we keep getting more leads on a weekly basis and more business will follow.

What we stand for: Deer Insurance Agency was built with the core values of: Dedication, Empathy, Excellence, and Respect.

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Our goal is to help our clients understand insurance while providing them with the most complete insurance program for their needs. More importantly, our philosophy is that WE CARE! Every phone call, every email, and every communication, is important to let them know how much we appreciate them and that we care about them, their family, and their assets. We are honored to protect their hard-earned assets.

After living 3 major catastrophes as an agency owner in Puerto Rico, I have seen real losses, damages, and sorrow with my own eyes. Receiving a new client in my office crying because they lost everything due to their previous agency never insuring them correctly, was probably one of the worst feelings I will ever encounter. During those catastrophes we were able to help over 5,000 people by providing them with the right insurance program for them. No question this has made me stronger and more attached to my beliefs that is better to lose clients to premium, than having a client lose his home because we fell into the “insurance trap” of providing them the “cheapest” option.

I am excited and happy to have you and I ask that you please review everything around the Deer Adventure so, together, we can all embark in this amazing journey that will make us better persons, and greater professionals.

If you have any questions or need time to sit with me to better understand our Agency, please feel free to schedule it. Our families, our team, and our clients are always a priority for me. Your happiness and comfort at Deer is my responsibility, so make sure you always talk to me because I will gladly listen and work with you towards your achieving your goal.

Let’s begin our journey together with grace. May God bless you and your family.

Let’s DO THIS!!!

Kindest Regards,

Ariel Rivera